Welcome to Ticky Documentation
Welcome to the comprehensive documentation for Ticky, a professional Discord ticket management system.
What is Ticky?
Ticky is an AI-powered Discord bot and web dashboard that helps you manage support tickets, applications, and user inquiries efficiently. With customizable panels, categories, a beautiful dashboard interface, and intelligent AI assistance, Ticky makes ticket management simple and professional.
Quick Links
Bot Documentation
Learn about bot commands, setup, and features
Dashboard Guide
Complete guide to using the dashboard
Features
- 🎫 Ticket Management: Create, manage, and track support tickets
- 📊 Dashboard: Beautiful web interface for managing your server
- 🎨 Customizable: Customize panels, categories, and embeds
- 🌐 Multi-language: Support for English and Arabic
- 🔒 Secure: Built with security best practices
- 📝 Transcripts: Generate HTML transcripts of ticket conversations
- ⚡ Fast: Optimized for performance
- 🤖 AI-Powered: Intelligent AI assistant powered by Groq AI to help answer questions and provide support
- 🧩 Modules System: Extend functionality with powerful modules:
- Points System: Award points when support team members claim tickets
- Auto-Close: Automatically close inactive tickets after a period of inactivity
- Auto-Responder: Automatically respond to messages with specific keywords
- AI Training: Train the AI assistant with custom knowledge base
Getting Started
- Install the Bot - Invite Ticky to your Discord server
- Quick Start Guide - Set up your first ticket panel
- Configure Settings - Customize Ticky for your needs
Need Help?
- Join our Support Server on Discord
- Check out our Troubleshooting Guide
- Review Best Practices
- Visit our FAQ
Ready to get started? Head over to the Installation Guide!