Dashboard Settings

Configure your server settings in the Ticky Dashboard.

General Settings

Server Information

  • Server Name: Display name in the dashboard
  • Server Icon: Server icon displayed in the dashboard
  • Default Settings: Configure default preferences

Logging

Set up event logging for your server:

  1. Go to SettingsLogging
  2. Select a channel for logs
  3. Choose which events to log:
    • Ticket Created
    • Ticket Closed
    • Ticket Deleted
    • User Added/Removed
    • Ticket Reopened
    • And more…

Admin Roles

Configure who can manage tickets and settings:

  1. Go to SettingsAdmin Roles
  2. Add Discord roles with admin permissions
  3. These roles can:
    • Manage all tickets
    • Configure bot settings
    • Access all dashboard features

Bot Profile

Customization

Customize the bot’s appearance:

  • Avatar: Upload custom bot avatar
  • Banner: Set bot profile banner
  • Bio: Bot profile description (read-only)

Status

Bot status is automatically set to:

  • Status: Do Not Disturb
  • Custom Status: “tickybot.com”

Advanced Settings

Rate Limiting

Configure rate limits to prevent spam:

  • Ticket Creation: Limit tickets per user per time period
  • Command Usage: Limit command usage
  • Panel Interactions: Limit panel button clicks

Permissions

Fine-tune permissions:

  • Ticket Creation: Who can create tickets
  • Ticket Management: Who can manage tickets
  • Admin Access: Who has admin permissions

Next Steps